AnthillPro3 Support

Ultimately, we want to make sure that you are successful in your evaluation, deployment, and use of AnthillPro. If you ever find an issue with our products or services, please contact us. The following summarize our standard support offerings.

Mailing List

AnthillPro enjoys a relatively active mailing list of users sharing experiences, tips, and tricks. The mailing list is also used to provide support for AnthillPro. If you have any questions or encounter any problems while installing or configuring AnthillPro, the mailing list should be one of the first places to look for help.

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Direct Email Support

During evaluation, if you get stuck on an issue related to installation or configuration, please send us an email at support at urbancode.com. We will do our best to respond in a timely manner. Please keep in mind that we are located in the Eastern Time Zone (GMT-5), and thus we may be unable to respond by the end of your business day.

Customer Support

For license holders, we have a number of support options available including same day business hours support and 24x7 support.